Via Wellness

We want you to be completely satisfied with your purchase! If you need to return or exchange an item, please review our policy below:

Return Policy

✅ Timeframe: Returns are accepted within 30 days of delivery.
✅ Condition: Items must be unused, in original packaging, and in resalable condition.
✅ Refunds: Once received and inspected, refunds will be processed to the original payment method.

Exchange Policy

🔄 Exchanges: If you’d like a different item, color, or size, please initiate an exchange within 30 days of delivery.
📦 Process: Simply return the original item, and we’ll send you the replacement once your return is processed.

How to Initiate a Return or Exchange

1. Contact Us – Email our support team at [your email] with your order number.
2. Receive Instructions – We’ll provide return shipping details.
3. Ship It Back – Securely pack and send the item to us.
4. Refund/Exchange Processed – Once received, we’ll process your refund or ship your exchange.

🚚 Please note: Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

For any questions, feel free to reach ou