Shipping Policy

Effective Date: January 1, 2025

Welcome to EcoSipWellness.com, owned and operated by JulDar Marketing LLC. This Shipping Policy explains how we handle and process orders to ensure a smooth and transparent shopping experience.

1. Shipping Rates and Methods

• Standard Shipping:
  Delivery within 5–7 business days. Rates calculated at checkout.
• Expedited Shipping:
  Delivery within 2–3 business days. Rates calculated at checkout.
• International Shipping:
  Delivery times and costs vary by destination. Customers are responsible for any customs fees, duties, or taxes.

Shipping rates are based on the weight, dimensions, and destination of your order.

2. Processing Times

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

3. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your shipment through the carrier’s website.

4. Delivery Times

While we strive to meet the estimated delivery times, delays may occur due to:

• Weather conditions.
• Carrier-related issues.
• Customs processing for international orders.

If your order has not arrived within the expected timeframe, please contact us at [email protected].

5. Shipping Restrictions

• We currently do not ship to P.O. boxes or APO/FPO addresses.
• Some products may have shipping restrictions based on local laws or regulations.

6. Lost or Damaged Shipments

• Lost Shipments: If your order is lost in transit, please contact us, and we will work with the carrier to resolve the issue.
• Damaged Shipments: If your order arrives damaged, notify us within 48 hours of delivery by emailing [email protected] with photos of the damaged items and packaging.

7. Changes to Your Shipping Address

• Address changes can only be made before your order has shipped.
• Please double-check your shipping information at checkout to avoid delays.

8. Shipping Promotions

From time to time, we may offer free shipping promotions. These offers will be subject to specific terms and conditions outlined in the promotion.

Contact Us

For any shipping-related questions or concerns, please reach out to us:

• Email: [email protected]
• Phone: [Your Phone Number]
• Mailing Address:
  JulDar Marketing LLC
  5825 Lincoln Avenue Ste. D-177
  Buena Park, CA 90620

Thank you for shopping with EcoSipWellness.com. We’re committed to delivering your eco-friendly products with care and reliability!